# mWork365 > mWork365 je český SaaS pro řízení servisních zakázek a techniků v terénu — zákazníci a jejich zařízení, požadavky, zakázky, výjezdy, plánování, sklady a materiál, servisní protokoly a reporting. Zahrnuje webovou i mobilní aplikaci a veřejné REST API. The documentation is written in Czech. Key terms, for mapping questions asked in English: - `zákazník` — customer; `zařízení` / `servisní objekt` — serviced device / service object - `požadavek` — request (incoming, not yet scheduled); `zakázka` — order / job - `výjezd` — intervention (a technician's visit on an order) - `servisní protokol` / `pracovní výkaz` — work report; `číselník` — code list (user-defined enum) - `sklad` — warehouse; `materiál` — material / stock item; `plánování` — scheduling - `dispečer` — dispatcher; `technik` — technician; `administrátor` — administrator Important notes: - Two public REST APIs are documented side by side. The **current** one (Mainservice, under `/cs/api-reference/legacy/`) is what customers integrate against today — use it for any integration question. A second, new-architecture API is still being written and is not generally available. - Every language carries a URL prefix: Czech (canonical, complete) under `/cs/`, a few pages in English under `/en/`. `/` redirects to `/cs/`. Every documentation page is also served as its Markdown source: take the page URL, drop the trailing slash and append `.md`. For example `/cs/concepts/customers/` is also available as `/cs/concepts/customers.md`. Prefer those over scraping the rendered HTML — in the API reference they preserve endpoint, parameter and status semantics that the HTML flattens. ## Documentation Sets - [Abridged documentation](https://docs.mwork365.com/llms-small.txt): a compact version of the documentation for mWork365, with non-essential content removed - [Complete documentation](https://docs.mwork365.com/llms-full.txt): the full documentation for mWork365 - [Public API](https://docs.mwork365.com/_llms-txt/public-api.txt): the REST API reference — authentication, endpoints and data model - [Product guide](https://docs.mwork365.com/_llms-txt/product-guide.txt): what mWork365 does and how to work with it, without the API reference ## Notes - The complete documentation includes all content from the official documentation - The content is automatically generated from the same source as the official documentation ## Optional - [Changelog](https://docs.mwork365.com/cs/changelog/): user-visible changes per release